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Collaborate with stakeholders to gather and analyze business requirements. Translate business requirements into functional specifications for Salesforce solutions. Configure and administer Salesforce to meet business needs. Manage and support Salesforce implementations, ensuring alignment with business objectives. Provide expertise in dealer management and order management processes within Salesforce. Conduct training sessions and create documentation for end-users. Participate in testing and quality assurance activities to ensure solutions meet business requirements. Work closely with technical teams to ensure successful integration and deployment of Salesforce solutions. Stay updated with the latest Salesforce features and functionalities and recommend improvements.